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privacy policy

Privacy Policy for The Finch Co.

Effective Date: November 20, 2024

At The Finch Co., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make purchases, or interact with us in any way.

By using our website, you consent to the practices described in this policy. Please read it carefully.

1. Information We Collect

We collect two types of information from our users:

Personal Information

This is information that can identify you personally. It may include:

  • Name

  • Email address

  • Mailing address

  • Payment information (credit card details or other payment methods)

  • Phone number

We collect this information when you make a purchase, subscribe to our newsletter, or contact us directly.

Non-Personal Information

We may also collect non-personally identifiable information automatically when you visit our website. This may include:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Pages you visit and how long you spend on them

  • Referring website or search term

This information is collected using cookies and similar technologies to help us improve your experience.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process your orders and provide the products or services you've requested.

  • To communicate with you, including sending order confirmations, shipping updates, and customer service inquiries.

  • To send promotional emails and newsletters (you can opt-out at any time).

  • To improve our website, customer service, and product offerings based on your feedback.

  • To comply with legal requirements or protect our legal rights.

3. How We Protect Your Information

We take the protection of your information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal data. All sensitive information (such as payment details) is encrypted using Secure Socket Layer (SSL) technology.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who help us run our website or process transactions (e.g., payment processors, shipping companies). These providers are required to protect your information and use it only for the services they provide to us.

  • For Legal Reasons: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to protect the rights, property, or safety of The Finch Co., our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit our site. These help us remember your preferences and provide a personalized browsing experience.

You can disable cookies in your browser settings, but this may impact your ability to use some features of our website.

6. Your Choices and Access to Your Information

You have the right to access, update, or delete your personal information at any time. You can do this by contacting us directly through our website or by email at [Insert Contact Email].

You may also opt-out of receiving marketing emails from us by clicking the "unsubscribe" link in any promotional email we send.

7. Third-Party Links

Our website may contain links to other websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any websites you visit.

8. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

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